If you’re having trouble getting logged into The Holiday Tracker, then try following the instructions in this article.
There are two sets of instructions, depending upon if you still have the welcome email you received when your account was first set up:
I’ve got the email with my login details but I still can’t login
There are 3 possible causes for this:
- You changed your password since you received the email – go to “I haven’t got the welcome email”.
- You’re entering your login details incorrectly.
Double-check that you’re entering the correct email address – the one in your welcome email – it’s possible your account was setup using an email address other than the one you expected.
Try the password again – if you’ve tried copying and pasting it, try typing it instead (remember to use capital letters if the password contains capital letters). If you’ve tried typing it in, try copying and pasting instead.
If all else fails – go to “I haven’t got the welcome email”.
- Your account has been closed by your administrator – check with the person within your organization that looks after The Holiday Tracker – this could be your HR manager.
I haven’t got the welcome email with my login details
Go to https://www.theholidaytracker.co.uk and click Login. This will be at the top-right of the page if you’re on a computer or tablet – it will be under the menu button on mobile:
Enter your email address into the box and click Continue, this will take you to the login page for your Holiday Tracker. Below the login box is a “Forgot Password” link:
Click the link and use the Forgot Password form to reset your password.
If you get the message “Login Failed: Unfortunately we can’t find an account for the email address you provided.”, then you’ll need to check with the person within your organization that looks after The Holiday Tracker – this could be your HR manager.